Answers to almost any question regarding adjudication of Loss and Damage claims can be found in this official source. If something doesn't see quite right with your claim, this is a good place to start. It is primarily intended for TSP's but can be useful for Mil Customers as well.
2025 Claims and Liability Business Rules
If your shipment was packed before 15 May 2025 you can find earlier versions of the Claims and Liability Business Rules at https://www.ustranscom.mil/dp3/pdfs.cfm and select the year desired.
In the near future MilMove.com will be providing independent claims assistance and audit services. In the meantime feel free to pose any questions in this section by starting a new discussion.
